Quality is not just a word—it's a promise. Poet designs are crafted to withstand the test of time. We achieve this by collaborating with talented designers and skilled craftsmen, utilising only the best materials in our making process. This dedication to quality is reflected in our decision to offer a 5-year warranty on all our original designs. Let us explain why.
Quality is not just a word—it's a promise. Poet designs are crafted to withstand the test of time. We achieve this by collaborating with talented designers and skilled craftsmen, utilising only the...
Handcrafted by people of extraordinary talent
We believe in the value of handcrafted original designs because they provide a sense of authenticity and pride. By prioritising quality over quantity, we ensure that each Poet design is not just a piece of furniture, but a legacy of craftsmanship. Poet furniture is meticulously crafted to endure years of use, becoming a companion in your home. With our 5-year warranty on all our original designs, we offer peace of mind, knowing that your investment is protected and built to last.
We believe in the value of handcrafted original designs because they provide a sense of authenticity and pride. By prioritising quality over quantity, we ensure that each Poet design is not just a ...
What is covered in our warranty?
We want you to feel confident in your investment. Our 5-year warranty at POET provides coverage for structural issues that may arise with your Poet furniture. This means that if there are any defects or flaws in the construction of the furniture, such as issues with joints, frames, or overall stability, we've got you covered. Our warranty ensures that your Poet furniture is built to withstand the rigors of daily use.
We want you to feel confident in your investment. Our 5-year warranty at POET provides coverage for structural issues that may arise with your Poet furniture. This means that if there are any defec...
Crafted using high quality materials
Our furniture designs are created by some of Malaysia's most skilled furniture makers, and many designs are thoroughly tested before it arrives to your doorstep. All our fabrics are OEKO-TEX® STANDARD 100 certified. This means that the textile has been tested for harmful substances and is absolutely safe. The wood we use is FSC® certified. which indicated they come from responsible and legal forestry that ensures biodiversity in the forests is protected at all times.
Our furniture designs are created by some of Malaysia's most skilled furniture makers, and many designs are thoroughly tested before it arrives to your doorstep. All our fabrics are OEKO-TEX® STAND...
Return policy
It is important to note that our warranty does not cover normal wear and tear that may occur over time with regular use. This includes minor scratches, scuffs, or fading that are a natural result of daily usage. We would not provide refunds, exchanges, or credits for damage caused while the products are in your possession or control, whether by you or third parties. It is essential to follow the care instructions provided with your furniture to ensure its longevity and to avoid voiding your warranty.
It is important to note that our warranty does not cover normal wear and tear that may occur over time with regular use. This includes minor scratches, scuffs, or fading that are a natural result o...
We got you covered
When you own a Poet furniture, you can trust that you're investing in more than just furniture; you're investing in quality, reliability, and the assurance that your purchase will stand the test of time. We're here to provide you with the utmost confidence in your decision, and we're dedicated to ensuring your complete satisfaction with every purchase.
When you own a Poet furniture, you can trust that you're investing in more than just furniture; you're investing in quality, reliability, and the assurance that your purchase will stand the test of...
Poet quality assurance
We're committed to standing behind the quality of our products and ensuring your satisfaction with your purchase. If you encounter any structural issues covered under our warranty within the specified time frame, please don't hesitate to reach out to our customer service team for assistance. If the products are defective, rest assured we will address the issue promptly. Your trust and satisfaction are important to us, and we're here to ensure you receive only quality products from Poet.
We're committed to standing behind the quality of our products and ensuring your satisfaction with your purchase. If you encounter any structural issues covered under our warranty within the specif...